1. Introduction
ERPALO (“we”, “our”, or “us”) is a cloud ERP software offered by UpShotCode. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services. By using our site or services, you agree to this policy.
2. Information We Collect
We may collect the following:
- Account and profile data: name, email address, company name, and password when you register or use our ERP platform.
- Contact form data: name, email, company, and message when you submit a demo request or contact form.
- Usage data: how you use our website and product (e.g. pages visited, features used) to improve our services.
- Technical data: IP address, browser type, device type, and similar technical information.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our ERP software and website.
- Respond to your inquiries and send you information about demos or support.
- Send transactional emails (e.g. password reset, account notifications).
- Analyze usage to improve user experience and security.
- Comply with applicable laws and protect our rights.
4. Cookies and Similar Technologies
We may use cookies and similar technologies to maintain your session, remember preferences, and understand how our site is used. You can control cookies through your browser settings. Essential cookies are required for the site and login to function.
5. Data Sharing and Disclosure
We do not sell your personal data. We may share data only:
- With service providers who assist us (e.g. hosting, email) under strict confidentiality.
- When required by law or to protect our rights, safety, or property.
- With your consent where applicable.
6. Data Security
We use industry-standard measures to protect your data, including encryption, access controls, and secure hosting. No method of transmission over the internet is 100% secure; we strive to protect your information but cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data, or to object to or restrict certain processing. To exercise these rights or ask questions, contact us using the details below.
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services and comply with legal obligations. After account closure, we may retain certain data for backup, legal, or audit purposes for a limited period.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related questions or requests, contact us via the Contact form or at the contact details provided on our website. ERPALO is offered by UpShotCode.